1300 800 876
As soon as you sign up, you have instant access to your course.
The course is broken down into small, manageable sections designed to improve your learning.
Transform Your Customer Service Skills with Our Online Training!
Enroll today in our fully online customer service course designed to build professional customer service skills, improve client satisfaction, and boost your career.
100% Online – Fast & Easy
Same-Day Certificates
Valid in All States across Australia!
Only $60 – All Inclusive
Start now
This online customer service course teaches you the basics of great customer service. You will learn how to sell, up-sell, and cross-sell products. You’ll also find out how to turn customer complaints into new sales. This course is perfect for people working in tourism, hospitality, retail, and personal services, including food and beverage, housekeeping, and front office roles.
Study online, whenever you want
Have the flexibility to train anywhere, anytime. This course is delivered 100% online and is accessible 24/7
Provide Quality Customer Service
is a non-accredited course. A Certificate of Completion will be provided upon completion.
No formal assessments
Who Can Benefit
Whether you work in retail customer service, hospitality customer service, call center training, or any customer support role, this course builds the professional customer service skills employers want.
This course is suitable for:
Evidence of Completion: Certificate of Completion will be issued by email
Online study:
Students must have access to a computer, smartphone, tablet or other electronic device with access to the internet to complete the online studies.
Additional Information
Please note there are no refunds if you do not complete your course within this timeframe; however, you can purchase a 14-day extension to extend access to the course which will provide additional time to complete the training.
Technical Support: Receive help with any online platform challenges.
How Does It Work?
The course is structured to be both flexible and accessible:
When you enrol on our online courses you have access to everything you need to start working with food safely.
With Aroha College there are:
No hidden prerequisites
No hidden assessment requirements
No hidden fees or charges
As soon as you sign up, you have instant access to your course.
The course is broken down into small, manageable sections designed to improve your learning.
This course is designed for anyone in customer-facing roles such as retail, hospitality, front desk, or call centres. It’s ideal for new staff members, as well as existing employees looking to refresh their customer service skills.
The course covers the essentials of good customer service, including professional communication, managing customer needs and expectations, and handling complaints. It also teaches how to build customer relationships and maintain service standards.
No, you don’t need any prior experience to enrol. The course is designed for beginners and provides all the essential knowledge and skills needed to get started in a customer service role.
You can enrol by visiting our website. Simply complete the registration process and make the payment, and you’ll gain instant access to the course materials.
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