Join Aroha Services
  
Aroha Services is a growing facilities management and workplace experience solutions provider, delivering reliable, people-focused services that help organisations create safe, efficient and welcoming workplaces.
  
We’re seeking experienced Village Managers (Permanent Full Time) to join our dedicated remote village team in Queensland.
  
This is a hands-on leadership role where you’ll oversee the day-to-day operations of the village, ensuring a consistently high standard of service delivery, presentation, compliance and guest satisfaction.
  
About the Role
  
As Village Manager, you’ll lead and support a diverse village operations team, working closely with our client and internal teams to ensure the smooth and efficient running of the site.
  
Your responsibilities will include:
  

• Building positive working relationships with clients, team members, suppliers and village residents
• Coordinating rosters, daily workloads and team coverage to support efficient village operations
• Conducting regular site inspections and operational checks to maintain Aroha Services’ standards
• Responding to client and resident feedback promptly and professionally
• Leading, supporting and supervising village team members across various operational areas
• Monitoring stock levels, coordinating procurement and working with suppliers as required
• Promoting a strong culture of health, safety, quality and compliance across the village
• Completing required administration, reporting and operational documentation
• Supporting budget management and monitoring operational costs
• Ensuring the village is consistently presented to a high standard and operates efficiently
• Working collaboratively with Aroha Services management to identify opportunities to improve service delivery and the overall village experience

  
About You

• 5 Years Managerial Experience role within hospitality, facility management or similar industry
• Previous people management and project management experience
• Australian Citizenship or full Australian working rights
• Able to undergo a pre-employment medical, including drug &alcohol testing and police check
• Current full QLD Manual Driver’s license.
• Be based in Cairns 

  
  
Apply Now

To apply, please submit your resume and a cover letter outlining your skills, experience and suitability for the role.
  
Applications will be reviewed as they are received.
  
For a confidential discussion about the position, please contact Maz Murad, Recruitment Consultant, at recruitment@arohaservices.com.au