ISO (International Organization for Standardization) certifications are awarded to organisations that meet specific international standards. Each certification demonstrates that the provider has implemented robust management systems designed to deliver consistent quality, protect the environment, and ensure workplace safety.

When you choose an ISO-certified provider, you can trust them. They manage your services with accountability. They also ensure transparency and focus on ongoing improvement.

ISO 9001 is the global standard for quality management. It ensures that every process — from staff recruitment to service delivery — follows a structured, consistent, and client-focused approach.

For NDIS clients and partners, this means services are delivered reliably and efficiently. Our systems are built to capture feedback, assess performance, and implement improvements so we can continue meeting your needs. With ISO 9001, you can expect consistency, accuracy, and exceptional service every time.

ISO 14001 focuses on environmental management and sustainability. This certification means Aroha Services actively monitors and reduces our environmental footprint through responsible practices.

We believe sustainability is a shared responsibility. By working with us, you partner with a provider that cares about the environment. We focus on eco-friendly operations and efficient resource use. This helps your organisation align with sustainable business practices for the long term.

ISO 45001 is the international standard for occupational health and safety. In the NDIS and staffing industry, this certification is vital. It helps us keep safe environments. We can find and manage risks. We also support the wellbeing of our staff, clients, and participants.

This means every service we deliver is backed by a strong commitment to safety. You can trust that the people working on your sites are trained, compliant, and supported by a workplace that values health and wellbeing.

Contact us today to find out how our certified systems can help your organisation get better results. Enjoy complete peace of mind.